ginnymac

Help wanted from Enivea

repeating this from enivea’s” journal in my journal just in case somebody may see it here that missed it in hers.

Help!! Calling any geeks!
I recently obtained a newer computer so that I could retire grandmama. But getting going is proving to be quite difficult, and I’m still using old one.
Current problem is that Avira AntiVir Premium has been installed and says there is a virus or unwanted program found. I went to another box and clicked complete system scan. It began and within moments got to 94.2%, and since then nothing has changed, that was 61/2 hours ago.!! I was told by someone it could take a long time to scan, but there seems to be nothing happening.
Please, is there anyone out there familiar with Vista Premium and Avira who can assist me.? I am slowly coming into this new technology – chalk and slate was about my standard before…..

  • JakkiO

    JakkiO, about 1 month ago

    Wish I could help but I am a Mac fanatic :(

  • ginnymac

    ginnymac in reply to JakkiO’s comment, about 1 month ago

    thanks ….

  • picketty

    picketty, about 1 month ago

    There is a froum for vista users if she googles that she should get some help

  • ginnymac

    ginnymac in reply to picketty’s comment, about 1 month ago

    okay

  • reflector

    reflector, about 1 month ago

    Gee, that’s some serious patience ! Most scans, even inefficient ones or when your hard disk has say 60 GIG of data on it take 2 hours, tops ! I wouldn’t let mine run for 6 1/2 hours – I’d cancel the scan and re-start my PC. I’ve used a few security programs for Anti-virus and Spyware and I’ve never heard of that program in 5 years.
    I’ve posted an answer in Enivea’s Journal.

  • poupoune

    poupoune, about 1 month ago

    Will try to get some clues from a friend (already posted it in Enivea’s journal).
    You’re an angel Giny!!

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ginnymac

Written by:

ginnymac
September 22, 2008

Tags:

help